Zhenling Jiang is currently an assistant professor in marketing at J. Mack Robinson
College of Business, Georgia State University.
She received her Ph.D. degree in marketing at the John M. Olin Business
School, Washington University in St. Louis.
She will join the Wharton School, University of Pennsylvania
as an assistant professor in marketing in Fall 2020.
Zhenling utilizes theory-driven empirical models in her research. Her current
research studies various questions in the consumer financial market, such as
behavioral biases in financial decision making and financial inclusion enabled
by new technology. She is also interested in how consumer search for information
and the value of loyalty program.