(2022). Designing Dealer Compensation in the Auto Loan Market: Implications from a Policy Experiment. Marketing Science, accepted.

SSRN Abstract

(2022). The Value of Verified Employment Data for Consumer Lending: Evidence from Equifax. Marketing Science, 41 (4), 367-386.

Cite DOI Abstract

(2021). How Does Bonus Payment Affect Auto Loan Demand and Delinquency?. Journal of Marketing Research, 58 (3), 476-496.

Cite DOI Abstract The New York Times

(2021). Can Non-tiered Customer Loyalty Programs Be Profitable?. Marketing Science, 40 (3), 508-526.

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(2021). Consumer Search and Purchase: An Empirical Investigation of Retargeting Based on Consumer Online Behaviors. Marketing Science, 40 (2), 219-240.

Cite DOI Abstract

(2013). An example conference paper. In ICW.

PDF Cite Project Slides

(1111). Referral Contagion: Downstream Benefits of Customer Referrals. Under Review.