Publications

Zhenling Jiang, Yanhao Wei, Tat Chan, Naser Hamdi (2022). Designing Dealer Compensation in the Auto Loan Market: Implications from a Policy Experiment. Marketing Science, accepted.

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Tat Chan, Naser Hamdi, Xiang Hui, Zhenling Jiang (2022). The Value of Verified Employment Data for Consumer Lending: Evidence from Equifax. Marketing Science, 41 (4), 367-386.

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Zhenling Jiang (2022). An Empirical Bargaining Model with Left-digit Bias: A Study on Auto Loan Monthly Payments. Management Science, 68 (1), 442–465.

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Zhenling Jiang, Dennis J. Zhang, Tat Chan (2021). How Does Bonus Payment Affect Auto Loan Demand and Delinquency?. Journal of Marketing Research, 58 (3), 476-496.

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Arun Gopalakrishnan, Zhenling Jiang, Yulia Nevskaya, Raphael Thomadsen (2021). Can Non-tiered Customer Loyalty Programs Be Profitable?. Marketing Science, 40 (3), 508-526.

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Zhenling Jiang, Tat Chan, Hai Che, Youwei Wang (2021). Consumer Search and Purchase: An Empirical Investigation of Retargeting Based on Consumer Online Behaviors. Marketing Science, 40 (2), 219-240.

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Zhenling Jiang, Robert Ford (2013). An example conference paper. In ICW.

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Rachel Gershon, Zhenling Jiang (1111). Referral Contagion: Downstream Benefits of Customer Referrals. Under Review.

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Yanhao Wei, Zhenling Jiang (1111). Estimating Parameters of Structural Models Using Neural Networks.

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